Waiver Signed Reporting & Re-Marketing
About This Course
Discover how TripWorks' built-in waivers not only streamline your business operations but also enhance your remarketing efforts. This video demonstrates how to collect valuable customer information during the waiver signing process, even if not initially provided at checkout. See how each guest signs their waiver individually, populating their details in your system. Learn how to utilize the waivers report and passenger contacts report to access detailed customer information, including names, emails, phone numbers, and addresses. These reports can be saved and exported for targeted remarketing campaigns and special promotions. Understand how to leverage this data to reach out to your customers effectively.
Transcript
00:01 - Introduction to Built-in Waivers and Remarketing
00:18 - Collecting Customer Information and Reporting
00:35 - Example: Booking Information for Jenny's Bike Rental
00:48 - Individual Waiver Signing by Guests
01:02 - Passenger 2 Signing the Waiver
01:09 - Populating Passenger Information Post-Waiver Signing
01:19 - Benefits of Collecting Information Post-Checkout
01:36 - Smooth Checkout Process with Later Information Collection
01:45 - Information Collected from All Guests
01:59 - Accessing Reports in TripWorks
02:12 - Waivers Report Overview
02:26 - Exporting Waivers Report for Remarketing
02:39 - Passenger Contacts Report Overview
02:47 - Detailed Customer Information in Passenger Contacts Report
03:00 - Exporting Passenger Contacts Report for Remarketing