People Data Labs

+ TripWorks

I love the ease of use of the entire platform. From communication with customers via text or email to managing resources within our fleet, the process is absolutely a breeze. TripWorks offers so much more than our prior booking software for communicating with potential customers. Capturing abandoned carts and offering promo deals is allowing our company to grab potential customers and make them return customers. I learn new things every day about our booking platform and I have failed to find something that doesn't give me so much more than I thought I was getting.

I had immediate attention from the staff from the get go. If I needed it, they took care of it. It was completely painless to switch from our old system and website to a new modern one.

Support is phenomenal! Obviously transitioning to a new software can be stressful but our rep held our hand every step of the way and would answer our call at any time of the day or night. If she didn't have the answer you could count on her to get it and find a resolution to our problem. We are very pleased with the product and the team and TripWorks and look forward to what they will be able to offer our business in the years to come!

When you look for software for your tour activity business, TripWorks is by far the best in the market. Before you use any other software for your website online tours and activities, try TripWorks. You will not regret it.

This software is fully customizable to meet the needs

As a charter company in a very busy tourist town, TripWorks has helped the ease of use in online bookings, tracking marketing and reporting. They are with us every step of the way and always willing to go above and beyond. We love that we are able to contact support at any time to receive prompt and amazing service as well as the ability to make this product work for our exact needs.

The support team are genuinely lovely people. They take their time to explain everything, every step of the way. The support team genuinely supported us throughout the onboarding process. they made it simple and easy to understand the whole process.

We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek. 3 things I really like about the software 1. Allow users to reschedule their tour on their own when we have to cancel for any reason. 2. Allow us to see draft purchases right away and call those prospects to close them (They are the only platform that currently allows this) 3. Tipping feature is awesome. We used to get $250-$400 in tips per tour. Now we get $800-$1000 per tour group.

TripWorks is easy to use and the support team is great. TripWorks is adding on new features often. The features I like most are the calendar. You can sell different products and various reports you can get.

Working closely with the team at TripWorks has allowed us to grow organically over time. Keeping on top of reviews, ease of use/functionality for both our team and guests and streamlining revenue, among many other features have allowed us to focus completely on customer service.

The customer service that has been provided by TripWorks has been better than customer service from any other platform that I have interacted with. The individuals are quick to respond, and efficient in solving difficulties, or creating a more streamlined process.

Thanks to TripWorks, our stress levels have decreased. This company is on the ball and does exactly what they say they will do. Any minor issue that comes up is addressed in a very timely manner compared to other companies we have used in the past. I highly recommend TripWorks.