G

Integrations

EBG
+ TripWorks

How to sell your tour, activity, and adventure tickets on EBG

Entertainment Benefits Group is a privately owned travel and entertainment company headquartered in Miami, Florida. EBG has many divisions that include both corporate and retail discount programs. Its divisions consist of various ticket solutions and brands in the entertainment industry including:

  • Corporate Employee Benefit Programs and Employee Perk Programs
  • Consumer and Retail Brands
  • White Label Inventory Distribution Solutions
  • Member Engagement Solutions

EBG's retail discount programs include:

  • ShowTickets.com - Offering discount Broadway show tickets in New York, Las Vegas and Orlando, often through its relationship with the Shubert Organization and Telecharge.com
  • MemberDeals.com - Provides offers to many of Florida's entertainment and travel brands, including Walt Disney World® Resort, Universal Orlando Resort, Cirque du Soleil and SeaWorld Parks
  • Best of Vegas - Offers competitive rates for Las Vegas shows, tours, nightclubs, as well as basic hotels all the way up to five star luxury hotels.
  • Best of Orlando - Cost-effective way to book Orlando hotel and vacation home accommodations, theme park tickets, show tickets, attractions, tours and other entertainment in the Orlando area.

EBG can be a valuable partner in some markets. Tour & Activity Operators who wish to sell their products to EBG's network of provide can use the TripWorks platform to fill this need.

With this integration, EBG automatically connects with your TripWorks account to access your availability and pricing, giving you control over the availability and pricing of booking requests made through EBG. Visitors to EBG will see your availability and pricing in real-time.

When a booking is made on EBG, it will immediately appear in your TripWorks Platform account, affecting your resources, schedule, and availability.

Additionally, any cancellations made by the traveler on EBG are relayed through the API connection, ensuring that your team has access to accurate up-to-the-minute booking availability.

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Automative process that acquires customers earlier in the booking process allows to save 50% of sales.

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As operators we know how busy your life is. We have a team that supports on every step.

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Seamless buying experience that supporting multiple customers flows that fits to anyone.

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TripWorks is easy to use and the support team is great. TripWorks is adding on new features often. The features I like most are the calendar. You can sell different products and various reports you can get.
As a charter company in a very busy tourist town, TripWorks has helped the ease of use in online bookings, tracking marketing and reporting. They are with us every step of the way and always willing to go above and beyond. We love that we are able to contact support at any time to receive prompt and amazing service as well as the ability to make this product work for our exact needs.
The support team are genuinely lovely people. They take their time to explain everything, every step of the way. The support team genuinely supported us throughout the onboarding process. they made it simple and easy to understand the whole process.
Support is phenomenal! Obviously transitioning to a new software can be stressful but our rep held our hand every step of the way and would answer our call at any time of the day or night. If she didn't have the answer you could count on her to get it and find a resolution to our problem. We are very pleased with the product and the team and TripWorks and look forward to what they will be able to offer our business in the years to come!
We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek. 3 things I really like about the software 1. Allow users to reschedule their tour on their own when we have to cancel for any reason. 2. Allow us to see draft purchases right away and call those prospects to close them (They are the only platform that currently allows this) 3. Tipping feature is awesome. We used to get $250-$400 in tips per tour. Now we get $800-$1000 per tour group.
I had immediate attention from the staff from the get go. If I needed it, they took care of it. It was completely painless to switch from our old system and website to a new modern one.
I love the ease of use of the entire platform. From communication with customers via text or email to managing resources within our fleet, the process is absolutely a breeze. TripWorks offers so much more than our prior booking software for communicating with potential customers. Capturing abandoned carts and offering promo deals is allowing our company to grab potential customers and make them return customers. I learn new things every day about our booking platform and I have failed to find something that doesn't give me so much more than I thought I was getting.
Thanks to TripWorks, our stress levels have decreased. This company is on the ball and does exactly what they say they will do. Any minor issue that comes up is addressed in a very timely manner compared to other companies we have used in the past. I highly recommend TripWorks.
When you look for software for your tour activity business, TripWorks is by far the best in the market. Before you use any other software for your website online tours and activities, try TripWorks. You will not regret it.
Working closely with the team at TripWorks has allowed us to grow organically over time. Keeping on top of reviews, ease of use/functionality for both our team and guests and streamlining revenue, among many other features have allowed us to focus completely on customer service.
The most important part of this product is the customer service. I often have special requests and needs to operate my business and Tripworks does their best to accommodate my request. They are easy to reach and this is huge, because if something does malfunction they fix it. You don't have to wait several business days and lose out on sales. They know how important your business is to you. The software is very easy to use. They are constantly changing it so that it works best for the users. My favorite part of this software is by far their communication.
This software is fully customizable to meet the needs

Switching to TripWorks is easy

Switching to TripWorks is a breeze, thanks to our robust process. Most customers get up and running their business in just a few days.

Easy Import

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Our customer success team will assist the switch every step of the way.

Templates & Resources

We provide best-practice templates to get you started right away and a library of training resources to educate your team members.

OTA Integrations

Our customer success team will assist with any OTA connections - such as Expedia and Viator - making sure that your bookings continue uninterrupted.

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